Terms of service

Welcome to Sterling & Co. (“we,” “our,” or “us”). By accessing or using our website and purchasing products from our store, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully.

1. General Conditions

  • By using our site, you represent that you are at least the age of majority in your state or province of residence.

  • We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Services

  • All products are subject to availability and may be withdrawn at any time.

  • We reserve the right to limit the quantities of any products or services we offer.

  • Product descriptions and pricing are subject to change without notice.

  • All our products are 1:1 quality alternative reps.

3. Order Acceptance and Billing

  • We reserve the right to refuse any order you place with us.

  • In the event we make a change to or cancel an order, we may attempt to notify you via email or phone number provided at the time the order was made.

4. Shipping and Delivery

  • Orders are shipped within the timeframe specified on the product or checkout page.

  • Delivery times may vary depending on your location and shipping method.

  • We are not responsible for delays caused by shipping carriers or customs.

5. Returns and Refunds

  • All sales are final.

  • We do not offer returns, exchanges, or refunds. Please double-check all product details before placing your order.

  • In the rare case that an order is canceled or returned at our discretion, we provide store credit only.

6. Accuracy of Information

  • We do our best to ensure that all information on our website is accurate and up to date. However, we do not guarantee that any content is error-free or complete.

7. Intellectual Property

  • All content on this site (including logos, text, graphics, and images) is the property of Sterling & Co. and may not be used without permission.

8. Limitation of Liability

  • We are not liable for any direct, indirect, incidental, or consequential damages that result from the use of, or inability to use, our services or products.

9. Changes to Terms

  • We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on our website.

10. Contact Information

  • If you have any questions about these Terms, please contact us through the contact form on our website.